Mon. Oct 3rd, 2022


Why it issues: If a Steam Deck wants repairs, DIY or mom-and-pop operations are not the one choices. Valve has touted its settlement with iFixit to supply substitute components since launching its handheld gaming PC, however the firm additionally acknowledges that self-repair is not for everybody.

On Friday, Valve announced that Steam Deck restore facilities at the moment are open. When a buyer contacts help and ships a unit to Valve, the corporate will diagnose a difficulty and decide a payment primarily based on the guarantee and repairs wanted.

One thing like an occasional button enter drawback would fall beneath guarantee, which Valve will restore and return to the client without spending a dime. One thing like a pet destroying a thumbstick could be an out-of-warranty situation and would face a restore cost. Valve did not specify prices however stated prospects may refuse a restore after getting a quote so they might strive another choice, like an unaffiliated restore store or getting substitute components from iFixit.

Valve suggested towards DIY Steam Deck repairs however understood it could not cease each buyer from making an attempt them. Thus, it uploaded a teardown video for the machine and partnered with iFixit to supply substitute components.

Restore package provides had been initially tight, however Valve not too long ago improved availability. Fan replacements are available for $30, whereas battery kits value $95. These costs are probably a bit greater than Valve’s devoted restore facilities cost however provide one other avenue for customers who wish to comply with Valve’s recommendation or aren’t snug with self-repair.

Valve did not point out who performs repairs at its facilities, however they probably use third-party contractors. Nintendo utilizes exterior restore facilities for the Change, and one reported fixed saturation with requests to repair the system’s Pleasure-Con controllers. Hopefully, the same drawback should not happen with Steam Deck restore retailers.

Since opening orders for the Steam Deck, Valve has labored to improve its provide chain, managing to maneuver This autumn reservations as much as Q3. Those that reserved one ought to nonetheless obtain it earlier than the top of 2022. Those that have not ought to order one quickly if they need a Steam Deck earlier than subsequent yr.

Over time, Valve has sharpened its Proton compatibility layer for operating Home windows video games on Steam Deck’s Linux-based working system. Nevertheless, it is not the one group engaged on Home windows-Linux interoperability. Earlier this week, an replace for Wine included fixes for operating Home windows video games on Linux.

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