Tue. Oct 4th, 2022

Valve briefly pausing Steam Deck order emails in Canada on account of backlog

Should you’re in Canada and are nonetheless ready on a Steam Deck, we’ve some disappointing information for you.

By way of the official Steam Deck Twitter account, Valve confirmed that Canadian orders for the moveable PC have hit a little bit of a snag.

“Our distributor has hit a processing backlog for orders to Canada, so of us on this area will see a (very) momentary pause on order emails,” writes Valve. “We’re engaged on it, and are optimistic we will resume emails to Canada quickly. This doesn’t impression emails or shipments to different areas.” That mentioned, the corporate famous that it nonetheless anticipates with the ability to fulfill all reservations earlier than the top of the 12 months.

In a follow-up tweet, the corporate clarified that it’s made this momentary pause in Canada so its distributor could make it via the backlog of paid orders right here. As soon as that’s executed, it’s going to resume sending emails to Canadian prospects.

For the uninitiated, the Steam Deck buying course of begins by making a reservation for the system with a small deposit by way of Steam. Later, you’ll get an e mail saying “your Steam Deck is now out there,” at which period you pay the remaining stability and full the acquisition. Whereas there’s no set timeframe for if you’ll get the Steam Deck shipped, folks on-line have mentioned it’s typically been between 10 and 14 days from buy to truly receiving the gadget.

Nevertheless, it’s unclear what this backlog means for Canadians who’ve already accomplished their buy. For instance, MobileSyrup contributor Andrew Mohan and I each bought our availability emails on Monday, September nineteenth and paid off the system that very same day. We’re now awaiting a cargo e mail. Presumably, we and others in related conditions will probably be protected since we’re previous the reservation stage, however that continues to be to be seen.

We’ve reached out to Valve for affirmation on who, precisely, is affected by these delays and can replace this story as soon as a response has been obtained.

Supply: Valve

By anupam

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